Responsible Gaming
at pgb88
pgb88 is committed to providing a safe, fair, and enjoyable gaming environment for every player in Bangladesh. Gambling is entertainment — and we want to make sure it stays that way. This page gives you everything you need to set healthy boundaries, recognise warning signs, and access support whenever you need it.
Gaming Should Always Feel Good
At pgb88, responsible gaming is not a checkbox — it is woven into every part of how we operate. We serve players across Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and beyond, and we take seriously the trust those players place in us each time they log in.
Our responsible gaming framework is built around one simple principle: gambling must remain a leisure activity, never a financial strategy or emotional crutch. We provide clear tools, honest information, and a support team that is available around the clock to help every pgb88 player stay in control.
Whether you want to set a daily deposit cap, take a short break, or permanently close your account, pgb88 makes all of those options easy to access — at no cost, with no judgment, and with immediate effect. We also actively monitor gameplay patterns and may proactively reach out if our systems detect signs of harmful behaviour.
pgb88 strictly enforces a 21+ age requirement for all registered players. We use identity verification (KYC) to confirm age at the point of registration and reserve the right to request additional documentation at any time. Any account found to belong to a person under 21 is closed immediately and all funds are returned in accordance with our Terms & Conditions.
pgb88 Safe Play Promise: All responsible gaming tools on pgb88 are completely free to activate. There is no waiting period for deposit limit reductions or self-exclusion requests — changes take effect immediately once confirmed through your account settings or via our live chat team.
Gambling Is Not a Way to Make Money
- Never gamble with money you cannot afford to lose
- Do not chase losses — no game outcome is guaranteed
- Gambling does not pay off debts or solve financial problems
- Wins are random — past results do not predict future outcomes
- Alcohol and gambling do not mix — play with a clear head
- If gambling stops being fun, it is time to step back
Six Tools to Keep You in Control
Every pgb88 player has free and immediate access to the following responsible gaming features. You can activate them through your account settings or by contacting our 24/7 support team via live chat.
Deposit Limits
Set a maximum daily, weekly, or monthly deposit amount in BDT. Once your chosen limit is reached, no further deposits will be accepted until the period resets. Limit reductions take effect immediately; increases require a 24-hour cooling period to prevent impulsive decisions.
Loss Limits
Define the maximum amount you are comfortable losing over a set period — daily, weekly, or monthly. pgb88 will automatically prevent further play once your loss threshold is reached, protecting you from chasing losses during a tough session.
Session Time Limits
Choose a maximum session duration. When your session timer expires, you will receive a notification and be logged out automatically. You can also opt to receive reminders at regular intervals — every 30, 60, or 90 minutes — so you always know how long you have been playing.
Time-Out (Short Break)
Need a short break without fully closing your account? Activate a time-out period of 24 hours, 48 hours, 1 week, or 1 month. During a time-out, your account is suspended and you will not be able to log in, deposit, or place bets. Existing withdrawal requests will still be processed.
Self-Exclusion
For a longer break, you can self-exclude from pgb88 for a minimum of 6 months or permanently. During self-exclusion your account is closed, you are removed from all marketing lists, and our systems are updated to block future registrations linked to your identity. This option is immediate and irreversible within the exclusion period.
Reality Checks
Enable reality check notifications that appear on screen at intervals you choose while you are actively playing. Each notification shows your current session length, net win or loss for the session, and an option to stop playing. Reality checks are a simple but powerful way to stay grounded during extended gaming sessions.
How to Activate Your Safety Tools
Accessing responsible gaming features on pgb88 takes less than two minutes. Follow these steps to set up your limits and protections.
Prefer to speak with someone directly? Our 24/7 live chat support team can activate any responsible gaming tool on your behalf — just ask. Email us at [email protected] with the subject line "Responsible Gaming Request".
Log In to Your pgb88 Account
Visit pgb88.io and sign in using your registered username and password. All responsible gaming settings are accessed from within your account dashboard — no separate application or form is needed.
Navigate to "Responsible Gaming" in Account Settings
Once logged in, open the account menu in the top right corner and select "Settings", then choose the "Responsible Gaming" tab. You will find all six safety tools listed clearly on this page.
Choose Your Tool and Set Your Preferences
Select the tool you wish to activate — for example, Deposit Limit. Enter your chosen limit amount in BDT or select a time period. A confirmation prompt will appear; review the details before confirming.
Confirm and Activate — Changes Are Immediate
Tap or click "Confirm" to activate your chosen setting. Limit reductions, time-outs, and self-exclusions take effect the moment you confirm. A confirmation email will be sent to your registered address. You can review your active settings at any time from the same page.
Contact Support if You Need Further Help
If you experience any difficulty activating a tool, or if you feel you need to escalate a concern urgently, use the live chat button on any pgb88 page. Our support agents are trained in responsible gaming and will treat your request with full confidentiality.
Are You Gambling Responsibly?
The following questions are designed to help you reflect on your own gambling habits. If you answer "yes" to three or more of these questions, we strongly encourage you to use one of pgb88's safety tools or contact our support team for a confidential conversation. There is no shame in seeking help — it is the responsible thing to do.
Have you ever spent more money gambling than you planned to, or more than you could comfortably afford to lose?
Have you ever tried to win back money you had lost by continuing to gamble, hoping your luck would turn?
Have you ever borrowed money, sold possessions, or used savings intended for other purposes in order to fund gambling?
Have you found yourself thinking about gambling frequently — planning sessions, recalling wins, or preoccupied with the idea of playing?
Have you ever hidden your gambling activity from family members, friends, or colleagues, or felt ashamed or guilty after a session?
Has gambling ever interfered with your work, studies, family responsibilities, or caused you significant stress or anxiety?
Have you tried to reduce or stop gambling before, but found it difficult to follow through on that decision?
If three or more of the above apply to you, please consider activating the self-exclusion tool in your pgb88 account settings, or reach out to our 24/7 support team immediately via live chat. Your wellbeing is more important than any game. pgb88 will never penalise a player for seeking help.
Age Verification & the 21+ Rule
pgb88 enforces a strict minimum age of 21 for all players. During registration, every user must confirm they are 21 or older. We conduct identity verification checks — including National ID, passport, or driving licence review — to confirm this. Any account where age verification fails is suspended immediately and any deposits are returned. We take underage gambling extremely seriously and report suspected cases as required by law.
Parental Controls & Household Safety
If you share a device with children or younger family members, we strongly recommend enabling parental control software on your device to prevent access to gambling websites. Always log out of your pgb88 account when stepping away from a shared device, and never share your login credentials with anyone. Do not leave payment method apps like bKash or Nagad open and accessible on shared devices.
Talking to Someone You Trust
Sometimes the most powerful step is simply talking to a friend, family member, or colleague you trust about your gambling habits. If you find it difficult to have that conversation, our pgb88 support team is a judgment-free first step. We are available 24 hours a day, 7 days a week, and our agents are trained to listen, provide information, and connect you with the right resources — all in English, at no cost.
Tracking Your Own Activity
pgb88 provides a full transaction and gameplay history in your account dashboard. You can view every deposit, withdrawal, wager, and session you have made, filtered by date range. Reviewing your own activity history is one of the most effective ways to stay aware of your spending and time patterns. We recommend checking your history regularly — not just when you think something has gone wrong.
Recognising Problem Gambling
Problem gambling — sometimes called gambling disorder — is a recognised condition that affects a small but significant percentage of people who gamble. It is not a character flaw or a sign of weakness. Like any behavioural pattern, it can develop gradually, and many people do not realise they have a problem until it has already affected their finances, relationships, or mental health.
In Bangladesh, gambling is a private leisure activity for many, which can sometimes make it harder for people to talk openly about problems. pgb88 is committed to reducing stigma and making it easier for players to recognise the signs and take action early — before a problem becomes a crisis.
Common early warning signs include spending more time or money gambling than intended, feeling irritable or anxious when not gambling, lying to family or friends about gambling activity, and continuing to gamble despite negative consequences. If any of these resonate with you, please use the self-assessment above and consider reaching out.
pgb88 uses automated monitoring tools to identify gameplay patterns that may indicate risk — such as very long sessions, rapidly increasing bet sizes, or frequent late-night play. If our system flags your account, a trained member of our team may contact you proactively to check in. This is not surveillance — it is care. You can opt out of proactive check-ins at any time, but we hope you will see them as a sign that pgb88 genuinely looks out for its players.
Chasing Losses
Increasing bets or extending sessions in an attempt to recover previous losses — one of the clearest indicators of problematic gambling behaviour.
Hiding Activity
Concealing gambling from people who matter to you — family, partners, employers. Secrecy often signals that the activity has moved beyond healthy recreation.
Emotional Dependency
Gambling as a way to escape stress, anxiety, depression, or boredom rather than as a form of entertainment. Using wins as emotional highs and losses as triggers for distress.
Ready to Play? Do It Safely with pgb88
Set your limits, explore our games responsibly, and remember: pgb88 is here to make gambling enjoyable — not stressful. Browse our casino, check out cricket betting, or review our FAQ if you have questions about how our platform works.